Quality Program Statement
1. Our commitment to quality and security
At Stratos Design and Sourcing LLC, our commitment to excellence is a core value. We strive to provide products and services that consistently meet or exceed our customers' requirements while also protecting the sensitive information entrusted to us by our clients and partners, particularly the U.S. Department of Defense (DoD). Our Quality Program is built upon the principles of ISO 9001:2015 and the cybersecurity requirements of the Cybersecurity Maturity Model Certification (CMMC).
2. Principles and objectives
Our Quality Program is founded on the following principles and objectives:
Customer focus: We are dedicated to understanding and meeting customer needs and enhancing customer satisfaction through the consistent delivery of high-quality products and services.
Leadership commitment: Our senior management is committed to fostering a culture of quality and security throughout the organization, providing the necessary resources, and setting clear, measurable quality objectives.
Engagement of people: We recognize that every employee plays a crucial role in maintaining quality and security. We provide comprehensive training and development to ensure our team has the competence and awareness to fulfill their responsibilities.
Process approach: Our operations are managed as a series of interconnected processes. We use a Plan-Do-Check-Act (PDCA) approach to ensure repeatability, reduce variation, and achieve desired results.
Risk-based thinking: We proactively identify and manage risks to both quality (ISO 9001) and information security (CMMC). This allows us to protect sensitive data and prevent non-conformances.
Compliance with requirements: We are committed to complying with all applicable legal, statutory, and regulatory requirements related to our products, services, and the protection of Controlled Unclassified Information (CUI) and Federal Contract Information (FCI).
Continual improvement: We continuously seek to enhance our Quality Management System and information security practices to improve overall performance and adapt to changing conditions and emerging threats.
3. Integration of ISO 9001 and CMMC
We have integrated our ISO 9001 QMS and CMMC-specific practices to create a unified Quality Program.
Document control: All quality and security policies, procedures, and controls are documented and managed under a single, controlled system, meeting ISO 9001's requirements for documented information and CMMC's for a System Security Plan (SSP).
Internal audits: Our internal audit program reviews both quality and security controls to ensure compliance with both ISO 9001 and CMMC requirements.
Supplier management: Our process for selecting and monitoring suppliers includes criteria for both quality standards and cybersecurity maturity, particularly for partners who handle CUI or FCI.
Management review: Our regular management review meetings assess the performance of the integrated Quality Program, evaluate its effectiveness, and consider continuous improvement actions for both quality and security.
4. Program responsibility
The implementation and effectiveness of this Quality Program are the responsibility of all employees. Senior management is accountable for providing direction and resources, while every team member is responsible for following established procedures and upholding our commitment to quality and security.
5. Communication
This Quality Program Statement is communicated throughout the organization and is available to interested parties. We foster an environment of open communication and transparency to address concerns, resolve issues, and drive ongoing improvement.